Frequently Asked Questions
Q. Can you explain your pricing structure and how it works?
A. Yes! We have made it super simple to learn the drums and always know exactly what you’re paying. Click HERE to watch a short video of Alex explaining how our pricing structure works, and why we do it this way.
Q. How do I know if my lesson online or in person?
A. You can choose this when booking your slot in our calendar. If you’re unsure, you can find it in your confirmation email.
Q. What happens if I’m late to my lesson?
A. Your lesson slot is booked for you and you only. Your tutor will be available for the entirety of the time slot. If you’re running late that’s ok, but your lesson will still finish at the same time.
Q. What happens if I need to cancel my lesson?
A. If you need to cancel your lesson, 48 hours notice is required to be able to reschedule. Anything cancelled within that time frame will not be eligible for rescheduling.
Q. What if my internet goes down during my online lesson?
A. Please check your internet speed is suitable for using zoom. We can’t be responsible for low bandwidth. If this is the case, why not come for an in person lesson?
Q. Me or my child is sick, does this still mean I’m not eligible for rescheduling?
A. No! Sickness can’t be helped. We just ask that you communicate with us and can be flexible while we find a time to fit you in.
Q. Do I need my own drum kit?
A. Not immediately, having a drum kit at home is of course a huge benefit but not a necessity to get started. You tutor will advise you about when it’s a good time to get a kit or if you are unsure, just ask!
Q. How do I know what to practice?
A. At the end of every lesson you tutor will email you your lesson and practice notes. Please do feel free to reach out at anytime if you’re still not sure. All feedback and questions are welcome, we are here to support you as much as possible!
Q. Can I book multiple lessons at a time?
A. Yes you can! In fact, we recommend it. Learning an instrument is a process and not a one off thing. To do this, simply select ‘recurring booking’ when you booking your lesson and you can choose the day and time for each lesson.
Q. How do I get in touch with my tutor?
A. All contact details are in your welcome pack. You’ll find our school phone number and your tutors number inside. It’s often best to contact your tutor directly, this is the quickest way of getting the answer you’re looking for. Please note though, all rescheduling is done via HQ so your tutor may not be able to give you a new lesson date and time right away.
Q. How do I get into the studio for my lesson?
A. Your tutor will meet you outside and bring into the lesson. There my be a five minute overlap between lessons so please be patient.
Q. Are there lessons during school holidays?
A. Yes! Lessons run all year here at Al’s except for 2 weeks at Christmas, 1 week at easter and 1 week during summer holidays.
Q. Do you offer lessons at weekends?
A. Currently we do not offer lessons on the weekend. All of our tutors are still active in the music industry which means we are usually very busy at the weekend. This may change in the future, so keep an eye out in our monthly newsletter, you can sign up to it using the form below.
Q. Do you have any other learning resources available?
A. Yes we do! If you want more from Al’s, you can find more video lessons in our shop, which include practice PDFs.
Q. I’ve been playing drums for quite a while and feel pretty good about my playing, is it worth me coming for a lesson?
A. Absolutely! Alongside teaching the mechanics of drumming we also offer career guidance and mentorship. We certainly don’t have all the answers but collectively, our tutors have over 60 years experience as woking, professional musicians. Between us, their isn’t much we haven’t seen!
Q. Do you teach at students homes?
A. No, we only teach in schools across Sussex and at our teaching studio. This ensures we can deliver high quality tuition, on high quality equipment.
Cant make it in person? We teach online, just select this option when booking your lesson.